Privacy Policy
At Lazeez (operated by Alvino Distributors Pvt. Ltd.), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect personal information that you voluntarily provide to us when placing an order, registering an account, or contacting customer support:
Personal Details: Name, email address, phone number, and delivery address.
Payment Information: Payment card details, UPI IDs, or banking credentials (processed securely through encrypted payment gateways; Lazeez does not store full payment card details).
Order & Usage Data: Order history, items viewed, IP address, device details, and browser cookies to improve your user experience.
2. How We Use Your Information
We use your data to deliver a seamless shopping experience and maintain operational quality:
Order Processing: Fulfilling purchases, processing payments, arranging delivery of frozen or dry products, and sending order updates.
Customer Support: Resolving queries, handling refund or replacement requests, and improving service.
Marketing & Communication: Sending promotional offers, new product launches, or newsletter updates (you can opt out at any time).
Website Improvement: Analyzing website performance, user behavior, and security to enhance site navigation.
3. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal information. We only share necessary data with trusted third-party partners to operate our business:
Logistics & Delivery Partners: To ensure cold-chain delivery of frozen items and timely dispatch of bakery and agro products.
Payment Processors: Secure payment gateways that process transactions safely.
Legal Requirements: When required by law, court orders, or governmental regulations to protect our legal rights.
4. Data Security & Storage
We implement appropriate technical and organizational security measures to prevent unauthorized access, alteration, or disclosure of your personal data. While we take every reasonable precaution, no online transmission or storage system is 100% secure.
5. Cookies & Tracking Technologies
Our website uses cookies to remember your preferences, keep items in your cart, and analyze web traffic. You can manage or disable cookies through your browser settings, though some website features may not function properly as a result.
6. Your Rights
You have the right to access, update, or request the deletion of your personal details stored with us. To update your profile or unsubscribe from marketing communications, contact us at support@lazeezlyfe.com.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or operational requirements. Any updates will be posted on this page with an updated effective date.
Contact Us
For any privacy-related questions or concerns, reach out to our team:
Email: support@lazeezlyfe.com
Phone: +91 882 882 1115
Entity: Alvino Distributors Pvt. Ltd.